Black Coat With Faux Fur Hood And Drawstring Waist

It is easy to get styledup with us as we ship all over the world and deliver direct to your door. We use Royal Mail, DPD Tracked Delivery Service, and it may require signature on arrival. We dispatch your parcels Monday to Friday. Please note, our couriers do not operate on Bank Holidays and our online team are off Saturday and Sunday.

Please note, it is customers responsibility to be present at the address to receive their delivery or it may be delivered at the given address.  

Incase if item is delivered back to us due to wrong or incomplete address provided by customer or if the courier is not able to deliver at the given address, we will deduct £4.99 from your refund to cover our postage costs. It is customers responsibility to provide us correct delivery address. 

FREE STANDARD DELIVERY ON US * (Please Read)

We will Pay for your standard delivery charge.If item is Returned only then we will deduct £4.50 as standard delivery charge. Our standard delivery service arrives in 2-5 working days. It may require signature on arrival* In busy times it could take slightly longer for delivery of your items. 

UK STANDARD DELIVERY: £2.99

Our standard delivery service arrives in 2-4 working days. It may require signature on arrival*.

UK NEXT DAY DELIVERY: £5.99 (EXCLUDING WEEKENDS AND BANK HOLIDAYS)

Order before 2pm and Monday-Thursday for next day delivery. We use DPD or Royal Mail Next Day Signed for Service, it may require signature on arrival*.

SATURDAY DELIVERY : £7.99

If Ordered Before Friday 2PM UK Main Land ONLY. We use DPD or Royal Mail Saturday Signed for Service, it may require signature on arrival*.

INTERNATIONAL DELIVERY:

European Union & Switzerland Standard Delivery         £25

United States Canada Mexico                                           £20

Australia                                                                               £20

Rest Of The World                                                               £20

*All custom charges are payable by customers for all international deliveries. 

*ROI, EU customers may have to pay taxes and duties and it is the customers responsibility to pay these.

Important Notification: All delivery times are estimated  and given by Royal mail. Delays are possible however very unlikely.

*International Delivery Can Take anywhere between 1 to 8 Weeks Time, Depending On Where You live. We Dispatch Item Same Day During Working hours Via Royal Mail Secure n Trusted International Track N Trace Service.   

*All our delivery options may require signature on arrival, if no one at address at time of delivery, it will be returned to the nearest royal mail depot. You will have to collect it from there.

BUY NOW DECIDE LATER. FULL REFUND NO QUIBBLE 

NEED TO RETURN YOUR ITEM?

Not you? No problem, you can return any item for a refund within 14 days of receiving it.

All it needs is Items in its original condition with all tags intact and its original unused condition.

How Do I Return An Item?

Easy as 123.. Simply enclose invoice / receipt you received with the item or just write down your full name and contact details along with order number and date you bought and send it to:

We do not offer free returns or any labels for returning your order.

We recommend you send us returns via secure Royal Mail tracked service and keep copy of proof of postage when returning items to us.

Please note before making purchase, allow up to 14 working days for us to process your return and refund. Your bank/Payment Provider may take 7-14 working days to show refund into your account. Once we refund the transaction We do not have any control over the speed of Refund processed by your Bank/Payment Provider. 

In case, any problems with your order please inform us within 24 Hours of you receiving it. You can email us HERE .

PLEASE NOTE WE Will NOT REFUND IF: Item tags has been removed , Item used, makeup tan marks, clear packaging destroyed or any kind of perfume or body odour or items washed. Be careful when trying our gorgeous items on.

We Do Not Offer Exchanges. Refunds only.

The item must be claimed within 14 days of the customer being notified of rejected return. These goods will be returned back to the customer and the customer will incur the carriage charge. If this charge is not paid, the goods will unfortunately be destroyed. We kindly ask our customers to be careful when trying on so this process can be avoided. 

Make Sure You Include your ORDER NUMBER or Your Full Name and Address with your returned item.This is very vital info in order to process your return quickly.   

Incase if item is delivered back to us due to wrong or incomplete address provided by customer or if the courier is not able to deliver at the given address, we will deduct £4.99 from your refund to cover our postage costs. It is customers responsibility to provide us correct delivery address. 

Underwear Bras Cosmetics Pierced Earrings and Other Items of same nature Can Not be Exchanged or Refunded due to Hygiene reasons.In an Unlikely Event of Not Perfect Goods received, Notify Us Strictly within 7 Days of Receiving the Item.  

Clothing - Single Size Conversion

Clothing - Dual Size Conversion

Single Sizes Measurements 

Clothing - Dual Size Conversion

Single Sizes Measurements 

*All size Measurements are approximate and estimated.  

Got any Specific Questions? get intouch via our Contact Us Form or our facebook page for quicker response.